Shipping Policy

All orders are shipped via United States Postal Services and DHL; and take approximately 3-5 business days to ship after processing. After items are shipped, a tracking number will be sent to the email address provided with your purchase.

Please allow 2-3 business days for orders to be processed prior shipping.

All orders are processed and shipped during business days, this does not include weekends or holidays.

International orders can range between 1 and 2 weeks to arrive, based on the carrier service selected after the order is placed.

URUBI ORGANICS is not responsible for any lost or stolen items. If your tracking number confirms that your package has been delivered and you have not received it, you must contact the courier service provider. We are not responsible for any lost or stolen packages that have been confirmed delivered.

If items have not been received, they can be located by using your tracking number.

Here at URUBI Organics, we are fully committed to ensuring 100% guaranteed customer satisfaction and making you a priority during each step of your shopping experience. However, if for any reason you are not satisfied with our product(s), please contact our customer care representative immediately at flavia@urubiorganic.com.